Privacy Policy
Information We Collect
When you place an order or create an account, we collect the information needed to fulfill it — your name, email address, shipping address, and payment details (processed securely by our payment provider; we never store your full card number). We also collect order history so we can support returns and keep you posted on your purchase.
Like most websites, we automatically collect basic technical information such as browser type, pages visited, and approximate location, which helps us keep the shop running smoothly and securely.
How We Use Your Information
We use your information to process orders, ship your purchase, handle returns and exchanges, respond to your questions, and — only if you ask — send you our newsletter with early access to drops and stories from the field. You can unsubscribe at any time.
Cookies
We use a small number of cookies to keep your cart saved between visits, remember your session, and understand how the site is used. Your cart is stored locally on your device; we never use it to track you elsewhere.
Sharing
We don’t sell your personal information, period. We share only what’s necessary with the services that help us operate — our payment processor, shipping carriers, and email provider — and only to complete your order or service you’ve requested.
Data Security & Retention
Your data is stored with access controls and encryption in transit. We keep order records as long as needed to provide service and meet our legal obligations, then delete or anonymize them.
Your Rights
You can request a copy of your data, ask us to correct it, or ask us to delete your account and personal information at any time — just reach out from the Contact page and we’ll take care of it within 30 days.
Contact
Questions about this policy? Email us at smalltowntraditionsjdo@gmail.com or write to the Small Support Team at Small Town Traditions.